If you or someone in your household depends on an electric-powered life support system, we want to know.
When we have advance notice of a situation like this, the account will be flagged. If a planned outage occurs, we will be aware and make every effort to notify you in advance.
Sometimes a storm, an accident, or equipment failure, which Cedar-Knox PPD has no control over, will cause your power to be out. We will do everything we can to restore power as quickly as possible. To avoid a crisis, we suggest you do some advance planning:
- Call us, we may be able to offer some help.
- Install a double throw transfer switch so you could rent or borrow an emergency standby generator.
- Consider purchasing your own personal standby generator.
Cedar-Knox PPD cares about our customers and your well being. We know being without electricity is an inconvenience, but we certainly don't want it to turn into a crisis. Let us help you in any way we can.
For further information call (800) 891-5196 or e-mail firstname.lastname@example.org